Lived at Cliffside for a year. The manager was always responsive. They worked with me when I couldn't move in for a month after signing the lease, and also worked to quickly resolve the smelly carpets when the cleaning didn't work. There was some inconvenience involved with getting flooring replaced while trying to live there, but they gave me a discount on the rent that month, which helped.
Location was quiet, convenient to public transit and downtown, and just the right size for one person. My only complaint was the lack of windows. I would have happily stayed for several years, but I decided to move in with my significant other, and it would have been too small for both of us.